1. Log into your Surgent CPE account at http://www.surgentcpe.com by clicking Login in the upper right of the webpage and then enter your login credentials
2. Click your name in the top right of the page > MY PORTAL
3. Click the gray person icon in the upper right of the screen and then select MY PROFILE
4. Click on the EasyRenew tab on the left side of the screen
5. Click the 3 vertical dots to the right of the package you would like to opt out of EasyRenew
6. Select Cancel*
*Please note, once cancelled, EasyRenew cannot be turned back on.
You are only able to opt into EasyRenew at the time of purchase
If you need further assistance with your EasyRenew, please submit a support ticket or begin a live message.