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  1. Surgent CPE
  2. FAQ
  3. General Information

General Information

  • Where Is My Portal and How Do I Log In?
  • How to Update the Email Address on Your SurgentCPE Account
  • How to Locate Your SurgentCPE Order
  • How Do I Find the Schedule and Instructor for a Live Webinar?
  • Can I access my certificates after canceling EasyRenew or I don't have an active subscription?
  • Are SurgentCPE Courses Accredited for IRS Enrolled Agents?
  • How to Access Your Live Webinar on SurgentCPE
  • How do I update/reset my password?
  • What is Surgent Interactive?
  • My firm purchased bulk hours — where do I log in?
  • Can I replay a webinar?
  • How do I login to a live webinar?
  • How do I create an account to access my purchase?
  • I bought a product for another person. How do I assign it to them?
  • How to renew my Surgent CPE package subscription?
  • 💻 How to Purchase Individual Courses
  • How do I opt out of EasyRenew?
  • What is a Live CPE Webinar?
  • Do you offer course or package promotions/discounts?
  • 💬 Is Technical Support available during my webinar?
  • Will any webinar materials be shipped to me?
  • Can I view a tape of the webinar after the original presentation?
  • Can I register for a webinar on the same day as the program?
  • What will I see on the screen when I am viewing the webinar?
  • What are the system requirements for attending a webinar?
  • How do I access to webinar materials?
  • How far in advance can I enter the webinar?
  • I am the proctor for my group. What are my responsibilities?
  • What is your privacy policy?
  • What do I get with each webinar?
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